Unlocking Generative AI Capabilities for Business Growth

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Posted Nov 9, 2024

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Generative AI capabilities have the potential to revolutionize business growth by automating repetitive tasks and creating new opportunities for innovation.

According to recent studies, companies that adopt generative AI can experience a significant increase in productivity, with some seeing up to 30% more work done in the same amount of time.

By automating tasks such as data entry and content creation, businesses can free up resources to focus on more strategic initiatives, leading to improved decision-making and a competitive edge.

As seen in case studies, generative AI can also help businesses reduce costs by minimizing the need for manual labor and reducing errors.

Accelerate Business Teams

Turbocharge team productivity with automation assistants that can action any generative AI use case across any system. This means creating and summarizing content, sending emails, and providing recommendations can all be automated.

Generative AI can handle a wide range of tasks, from complaint resolution to customer inquiry sentiment analysis. It can even help with order lookup email triage for CPG companies, patient message triage, and after-visit summaries for patients.

Credit: youtube.com, How Do You Use Generative AI to Help Your Team Work Faster? | Salesforce

Some examples of how generative AI can be used in business teams include:

By automating these tasks, business teams can free up time and resources to focus on more strategic and creative work.

Document Automation

Document Automation is a powerful solution that empowers you to unlock, extract, and embed more data right into the flow of work with the power of computer vision and generative AI.

With Document Automation, you can automate tasks such as Invoice Processing and Order Lookup Email Triage for CPG, freeing up time and resources for more strategic activities.

Generative AI can also be used to automate tasks such as Customer Inquiry Sentiment Analysis and Patient Message Triage, helping to improve customer satisfaction and loyalty.

The Automation Success Platform has been architected as the most modern, open, cloud-native automaton platform in the market, making it the perfect platform to put generative AI into action across every system.

For more insights, see: Generative Ai in Customer Service

Credit: youtube.com, Automation 360 Release .30 | Document Automation powered by Generative AI

Here are some examples of tasks that can be automated with generative AI:

  • Complaint Resolution
  • Customer Inquiry Sentiment Analysis
  • Order Lookup Email Triage for CPG
  • Patient Message Triage
  • After-Visit Summary (AVS) for Patient
  • Medical Summary for Practitioners
  • AML Transaction Monitoring
  • Invoice Processing

By automating these tasks, you can reduce the time it takes to automate from months to weeks, and close the loop with CoE Manager integration to see ROI as it happens.

Integrate with Best-of-Breed

You can connect to leading large language models (LLMs) and embed generative AI into every automation, helping your teams move faster. This is made possible by choosing from purpose-built generative AI models trained on over 150 million automations with anonymized metadata or your LLM of choice.

More integration packages are coming soon to Bot Store, expanding your options for generative AI integration. With the ability to integrate with multiple providers, you can choose the models that best support your unique business requirements.

You can securely integrate with and manage generative AI models across a wide range of providers, including AWS, Google, OpenAI, Microsoft, Anthropic, and more. This allows you to leverage advanced AI integration within Qlik applications for broader insight, context, and capabilities.

Generative AI models can be integrated from various cloud platforms, such as Azure, Google Cloud, or AWS. This flexibility enables you to choose the best models for your needs and work with them seamlessly.

Accelerate Developer Productivity

Credit: youtube.com, 10 Developer Productivity Boosts from Generative AI

Generative AI can significantly accelerate developer productivity by providing a natural language automation assistant embedded in the developer experience. This assistant is powered by generative AI and enables developers to build better automations faster.

With real-time and in-context next possible actions, developers can work more efficiently and effectively. The assistant also provides application auto-adapt for enhanced resilience.

By using generative AI, developers can scale and accelerate their productivity, making it easier to build and deploy automations quickly. This can lead to significant time savings and improved overall performance.

Generative AI can reduce the time it takes to automate from months to weeks, allowing developers to go from discovery to prioritization to automation at high speed. This is made possible by autopilot, which jumpstarts automation development and guides effective prompt generation and fine-tuning.

Explore further: Generative Ai Developer

Enterprise Capabilities

Enterprise LLMs are a must-have for any organization looking to integrate generative AI into their workflows. You should closely evaluate the models you choose to use, opting for top-tier enterprise LLMs with proven output quality and data protection capabilities.

Integrating with these models can significantly enhance team productivity. By using a generative AI-powered intelligent automation assistant, employees can request automations across systems, generate personalized content, and summarize dense documents without leaving their preferred application.

Human Oversight

Credit: youtube.com, Human Oversight in AI: Tackling Bias with Ethics

Human oversight is a crucial aspect of ensuring the accuracy of generative AI outputs. This is especially true in enterprise settings where the stakes are high and the consequences of errors can be significant.

Automation Co-Pilot allows human oversight by incorporating it directly into users' favorite apps, making it easy to validate AI outputs and ensure they're accurate.

Incorporating human oversight helps businesses avoid potential pitfalls that can arise from relying solely on AI. This is because human oversight can catch errors that AI may miss.

By validating AI outputs, businesses can maintain trust with their customers and stakeholders, which is essential for long-term success.

Human oversight is also a key differentiator for businesses that want to stay ahead of the curve in terms of AI adoption.

Monitoring and Audit

Monitoring and audit is crucial for any enterprise using generative AI. You can track performance and compliance with governance policies through integrated analytics and audit tools.

Credit: youtube.com, How to Audit Enterprise Governance Part 1

These tools can help you see how your generative AI is being used and notify you of possible data policy violations or poor model performance. This allows you to respond quickly to any issues that arise.

You can use these tools to monitor your automations that include generative AI for performance and track compliance with your governance policies. This includes tracking data policy violations and poor model performance.

Having a robust monitoring and audit system in place can help you identify and address potential issues before they become major problems. This can help you maintain the trust and confidence of your users and stakeholders.

Enterprise Application

In the enterprise, generative AI can be used to accelerate team productivity by empowering employees to use natural language to request automations across systems, generate personalized content, and summarize dense documents without leaving their preferred application.

This can be done with the first generative AI-powered intelligent automation assistant, which helps employees work more efficiently and effectively.

Credit: youtube.com, Navigate the future of Enterprise Application Management with Intune

Generative AI can also be used to create new designs for clothing or other products in the retail and fashion industry, speeding up the design process and allowing for more creative options.

In the automotive industry, generative AI can be used in the design process of new vehicles, generating multiple design options based on certain parameters and speeding up the design process.

Generative AI models can also be used to generate human-like text, which can be used in chatbots, translation apps, and more.

Here are some examples of how generative AI can be applied in enterprise applications:

  1. Automotive Industry: Generative AI can be used in the design process of new vehicles.
  2. Retail and Fashion: Generative AI can be used to create new designs for clothing or other products.
  3. Content Generation: Generative AI models can be used to generate human-like text.

Solution Framework

A Generative AI solution is made up of several components, and at the heart of it is the Large Language Model (LLM). These models can process and generate natural language, but they need additional components to handle user interactions and security.

The backend system is a crucial part of the solution framework, orchestrating the data workflow in a large language model application. It facilitates access to LLMs, oversees data processing, and enables cognitive skills.

Credit: youtube.com, Introduction to Generative AI

The backend system breaks down tasks and makes calls to agents or libraries, enhancing the capabilities of the LLM. This is similar to how Semantic Kernel and LangChain are integrated into the system.

To develop a comprehensive end-to-end solution, you'll need to use connective code and custom functions to seamlessly integrate diverse products and services. This is especially true for language-to-language or language-to-action solutions.

Managed Services

Managed services enable access to Large Language Models and provide built-in services to adapt the models to specific use cases.

Examples of Microsoft's Generative AI and ML lifecycle managed services include Azure AI Search, Azure OpenAI Service, and Azure ML Service.

These services can integrate with existing tooling and infrastructure, making it easier to implement and manage Generative AI capabilities.

Enterprise deployments require services to manage the ML lifecycle, which is what these managed services provide.

A fresh viewpoint: Generative Ai Services

Landon Fanetti

Writer

Landon Fanetti is a prolific author with many years of experience writing blog posts. He has a keen interest in technology, finance, and politics, which are reflected in his writings. Landon's unique perspective on current events and his ability to communicate complex ideas in a simple manner make him a favorite among readers.

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